Roadside Assistance
“Where Customers Come First”
In the event of a Breakdown where the Vehicle cannot be driven, Westside Tilt Tray will assess and provide the appropriate service(s). The below services are provided 24 hours a day, seven days a week in Busselton, Dunsborough, and in Country Areas.
Westside Tilt Tray will provide you with an estimated timeframe to attend a Breakdown in Country Areas when requesting assistance. Within the Busselton Area, there are no limits to the distance Westside Tilt Tray will travel to provide Roadside Assistance. Outside this area, Westside Tilt Tray Service will provide Roadside Assistance as soon as reasonably possible by traveling the most direct/feasible route from their base to Your Breakdown location
Flat Battery
In event of a flat battery, we will utilise our testing equipment to diagnose the battery condition. Westside Tilt Tray will then either provide a jump-start or deliver and install a new battery, at Your cost. Battery availability may be limited in Country Areas.
Out of Fuel
If Your vehicle is immobile due to lack of fuel, Westside Tilt Tray will provide you with up to 5 liters of regular unleaded or diesel fuel, at your cost, to enable your vehicle to be driven to a fuel outlet. In the event that fuel cannot be supplied (including LPG Vehicles), a Tow to the nearest fuel outlet will be available at your cost.
Wheel Change
Westside Tilt Tray will assist you to replace a flat or damaged tyre with a suitable roadworthy spare wheel provided by you. Where specialised anti-theft locking wheel nuts are fitted You must supply the tool to enable removal. If your vehicle is equipped with the manufacturer’s gel sealant, Westside Tilt Tray will provide assistance utilising the supplied repair kit. Car tyre change is limited to vehicles with a maximum gross vehicle mass (GVM) of 4 tonnes. If suitable tyres are not available, or where the surrounding conditions make it unsafe to fit a tyre at the Breakdown location, the Vehicle can be Towed at your expense. Any special equipment or specialised Service Provider that may be required will be at Your cost. Roadside Assistance will not be provided if tyre impact damage has occurred as a result of an Accident and/or malicious damage due to the potential for mechanical damage to the Vehicle.
Lockout/Locksmith
Attempts will be made to provide locksmith services as required. Attempting to gain entry to your vehicle by any other means other than a key or keyless transponder can result in damage to your vehicle. Westside Tilt Tray and all Westside Tilt Tray employees will not accept liability for any damage caused because of gaining entry or attempting to gain entry to your vehicle.
Minor Mechanical Repairs
Westside Tilt Tray will provide limited mechanical repairs to mobilize your vehicle utilising the spare parts and supplies within a Westside Tilt Tray vehicle. The cost of all parts and supplies is payable by you at the time of the service.
Westside Tilt Tray prides itself on providing quality products and services. To achieve this, we only supply and fit compatible parts that meet or exceed regulatory requirements, Australian Standards, and original manufacturer’s specifications, this includes a combination of either genuine (OEM specific) or aftermarket (generic) parts depending on the application.
Breakdown Towing
Westside Tilt Tray provides fast and dependable breakdown towing and roadside assistance services. Whether you’re stranded with a flat tire or need emergency vehicle recovery, our expert team is ready 24/7. Trust us for efficient car breakdown service and safe tilt tray towing designed to get you back on the road quickly and stress-free.
Roadside Assistance Towing
You must pay the Westside Tilt Tray an additional fee at the time of service, which will be quoted when the Event is dispatched. Please note that for legal reasons, Westside Tilt Tray is unable to transport children under the age of 4 in a tow truck. Children aged between 4-7 years can travel in a tow truck if you supply a booster seat.
For a swift and reliable breakdown towing and roadside assistance in WA. Contact Westside Tilt Tray at 04 2821 1930!
Vehicle Lockout Service
- The right equipment makes a BIG difference…Being locked out of your car or truck can cause a little panic but don’t worry we can help. We have fast response Emergency Roadside Assistance units that can be anywhere you need. We are strategically located in Busselton, Western Australia to provide best in class Roadside Assistance. Call us today at 0428 211 930 and speak with one of our knowledgeable dispatchers.
Don’t call a locksmith and spend hundreds of dollars. All of our Roadside Assistance trucks have the newest equipment to perform quick damage free lockouts. It’s important to understand some companies may have antiquated equipment or bare minimal lockout tools that may get you in with residual damage.
Our Roadside Assistance Technicians are trained to unlock any of the following: Cars, SUV’s Pickup Trucks, Vans, Semi Trucks, Box Trucks, Utility Trucks and much more.
**Do not attempt to unlock your car or truck yourself with coat hangers, screwdrivers or wire hooks . You will cause extensive damage to the frame of your door, glass window or door weather stripping.
Battery Jump Start Service
- No matter where the dead battery is…Jump starts for dead batteries whether you are in a parking lot, driveway, side of the road or in a garage with low clearance we can jump your car/truck. Call us at 0428 211 930 any time and speak with one of our friendly dispatchers today.
Westside Tilt Tray Service and Recovery’s fast response Emergency Roadside Assistance trucks are located in Busselton, Western Australia to provide logistical flexibility to get to you quickly. Our technicians are qualified to properly jump your dead or partially dead battery to get you going with the newest equipment to prevent battery overload or a reverse polarity jump.
**Do not attempt to jump start your car or truck if you have not been shown the correct procedure. You can cause extensive damage to the vehicle’s electrical system or yourself.
Flat Tyre Change Service
- Western Australian roads can be rough…In Busselton, Western Australia and throughout Lower South West WA, finding yourself with a flat tyre or blowout is very common with the poor road conditions. Whether you hit one of the many potholes, picked up a sharp object in your tyre or hit a curb with your wheel one of our fast response Emergency Roadside Assistance Technicians can get you going in no time. Call us at 0428 211 930 24/7 to speak with a member of our team.
Westside Tilt Tray Service and Recovery’s service trucks are equipped with the newest tools to change your wheel and tyre with a spare tyre. We have jacks that can handle all cars, vans or trucks. Lug extraction tools that can remove the tightest of bolts or stripped lug nuts. Air tanks to fill up any tyre or spare tyre that may need the correct PSI (Pounds per Square Inch).
**Tyres, wheels and rims should only be changed with the correct experience and equipment to prevent damage and costly repairs down the road. If you are not sure how to change a tyre, call us so you don’t hurt yourself or damage your vehicle.
Fuel, Petrol or Diesel Delivery
- Need Petrol or Diesel…??It can happen any time day or night where you accidentally misjudged your tank of petrol/diesel or just forgot to look.
Call us now at 0428 211 930 to have a fast Response Roadside Assistance unit get you going. We can also bring starter fluid, oil, coolant and much more, just ask..
Westside Tilt Tray Service and Recovery’s Service.
Winch Out/Recovery Service
- Winching is our specialty…Stuck in mud snow or in a ditch our trained staff can get you out. We have the proper training and equipment to execute vehicle or equipment extractions and recovery.
Westside Tilt Tray Service and Recovery located in Busselton, Western Australia.
Email: westsidetilttray@gmail.com
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